We talk a lot about booking clients, right fit clients, soul mate clients, dream clients, pay in full clients…
Behind closed doors, clients and peers are often also working out how to navigate sticky situations with clients or asking about no-show clients, late-on-payment clients, boundary-crossing clients…
You know what I don’t think I’ve heard anyone talk about?! How to be a client yourself.
The reality in business is it’s pretty tough to get to a certain level of success without ever becoming a client yourself - whether that’s as a coaching client or a client in a course, group program, mastermind, as a client to your VA, OBM, accountant, SMM, podcast editor or manager, website designer, photographer…you get the idea!
So, it’s kind of wild this isn’t something we talk about more - or at all.
Turns out, I’m also an expert at being a client. I just re-signed with my 1:1 coach after five years for another 6 months. I've been a client to my team members for years, ditto for my therapist, accountant, and heck, even my colorist.
That’s why I went live to talk about clients in a completely different way, and spill the tea on the most important client no one talks about.
My intention with this convo is NOT to create yet another set of rules or ‘shoulds’, to shame anyone or any situation, or to remove responsibility from the service provider (because that’s so not cool or right).
I am hoping to shed some light on a role almost everyone in business fills at one time or another that can often feel confusing, bring up questions like ‘Am I doing this right?!’ or ‘Is this how everyone else does it?!’, to normalize some experiences, and to set you up to get the most out of being a client and the money you invest to be one.
I'M DIVING INTO:
why striving to be a ‘good’ client usually isn’t all that great for anyone, the backwards lesson left over from school that can mess with your ability to drop into being a client, and what actually makes you a dream ‘soulmate’ client to work with.
from the coach side: all the things you might think make you a ‘bad’ client that really aren’t a thing, and the very short list of things that actually are a big deal IMO and experience.
some of my biggest takeaways after investing and being a client with the same coach for over five years, and similarly what I’ve learned as a client to my incredible team members, all of whom I’ve worked with and paid for over a year, many have been on my team for years at this point.
what I’ve seen from both the client and coach side goes into being the kind of client who gets results and the most out of your investments.
Wishing you your version of success!
XO, Kim
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