Customer service shouldn't just be a department, it should be the entire company." -Tony Hsiech

What was the last thing you bought?

Whether it was a cup of coffee or a business investment, I bet your buying experience influenced how ready you were to hand over your cash.

Am I right?

We can learn so much about our business and sales process through the lens of our personal buying habits and preferences.

That's why I did this livestream and broke down four lessons you can take from the buying side and how to apply them to your business. Get ready to sell with more service and heart and create more of that money-making magic on repeat in a way that feels good for you *and* your people.

Join me below in the replay!

xo, Kim

We jammed on:

-33:40 The crucial lens in business that directly influences our income and sustainability.

-32:00 Does it ever feel good to be sold to? What this means for you on the selling side.

-28:41 I get a heckler on IG. #rightofpassage Watch how this goes down.

-27:25 Feel 'pushy' selling? Think about THIS.

-22:48 Employ this habit for more heart-centered sales.

-16:58 Two things that matter in your sales process and business.

-15:26 An important part of the sales process that keeps you from being a one-hit wonder and can turn your business into a money-making machine.

-9:56 A powerful tool we use as buyers and what this has to do with your business.

-9:14 An important question that will change the way you look at selling online.

-3:14 The questions every entrepreneur needs to ask themselves right meow.

Want more? You can find more free trainings inside my Free Facebook Group Business Besties & Creative Bosses!