Ever think selling and sales is all about that moment someone hands over their credit card and pays you?
Most business owners think sales are all about the point of transaction, that point when money is exchanged.
While I believe that the point of transaction can also be part of the transformation, the art and science of selling without the ick (and in a way that actually brings you sustainable income) is all about creating a relationship and service-based sales process...that’s about a whole lot more than a transaction.
And, there’s one part of the sales process that doesn’t get nearly enough love that has everything to do with keeping happy clients, getting repeat sales, and the overall sustainability and ease in your business.
Join me in this week’s episode where we’re unpacking ONE Question to help you create sustainable sales and happy clients that turn into repeat clients (and your best marketers!).
In Episode 28 we jam on:
Understanding sales as a process, what this means, and why it’s important if you want to make and KEEP a sale.
One of the most overlooked parts of the sales process has everything to do with your service, sustainability, and ease of making money.
The truth about refund requests, and how to avoid creating buyer’s remorse to reduce your cancellations and refund requests.
How to go ‘above and beyond’ without burning out.
Actionable tips you can implement this week to take your sales process to the next level and turn new clients into word-of-mouth advocates and repeat buyers.
Episode links:
Free Guide: Master Your Heart-Centered Sales Process
Free 6-week Sales Course: Sell Out Without Feeling Like a Sellout
After you have a chance to listen, I’d be ever so grateful if you left an *honest* review.
Your reviews help put this podcast in front of more listeners, and together we can shift the narrative in the online space. Because ONE question truly can change the entire trajectory of your business and life.
As a thank you, I’ll be picking one listener who leaves a review each month to win a free coaching session. Thank you for listening and for your support!
Wishing you your version of success!
